I’m writing this on a day when I spent two and a half hours on the phone on hold with HMRC (for my international friends, the HMRC is the UK tax office). The worst bit—the automated voice that kept saying ‘please bear with me’.. ARGGHHH Anyway, that stupidly long phone call brings me to theContinue reading “Focus on being productive rather than ‘busy’ using the Pomodoro® technique.”